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Dhaliwal Mart is your trusted online shopping destination in Pakistan, offering high-quality products across multiple categories — from smartwatches and earbuds to garments, shirts, trousers, and stylish bags for both men and women.

Brand:

Dhaliwal Mart

Categories:

Smart Watches, Earbuds, Garments, Bags, Fashion Accessories

Delivery:

Fast Nationwide Delivery – Orders placed before 3 PM are dispatched the same day.

Payment Options:

Cash on Delivery & Secure Online Payment

Return & Exchange:

7-Day Easy Return & Exchange Policy

Customer Support:

24/7 WhatsApp Support – +92-XXX-XXXXXXX

Why Choose Us:

✔ 100% Original Products
✔ Best Prices in Pakistan
✔ Fast Shipping & Reliable Service
✔ Secure Checkout Experience

At Dhaliwal Mart, we want our customers to be happy with every order. We always try to send good-quality products and make online shopping simple for everyone. But sometimes mistakes can happen, and we understand that. If you get the wrong item, a damaged product, or just change your mind, don’t worry — our easy 7-day return and exchange policy is here to help.

Return or Replace:

You can return or replace your order within 7 days after receiving it. Please make sure the product is unused, packed in its original box, and includes everything that came with it, like accessories or manuals.

Unopened Product:

If your item is not opened and you still want to return it, that’s okay. We will accept it, but shipping charges will be deducted from the refund.

Replacement:

If you want to replace your item (for example, a different color or model), you can do that within 7 days. In this case, shipping charges will also be deducted from the replacement amount.

Wrong or Damaged Product:

If you receive a wrong, damaged, or faulty product, please contact us within 24 hours of delivery. Send clear pictures or a short video on WhatsApp or email. We will send you a free replacement including shipping if the mistake was ours.

Refund Time:

After we receive your return and check the product, your refund will be sent within 10–15 working days. Refunds are made through your original payment method or by bank transfer if you used Cash on Delivery. Please note that shipping charges are not refundable unless the issue was from our side.

Non-Returnable Items:

Some products cannot be returned for hygiene and quality reasons. These include used or opened earbuds, handsfree, innerwear, or products without original packaging or missing parts.

Custom Orders:

Custom-made or special orders are made only for you, so only a 50% refund is possible once confirmed.

Cancel Order:

You can cancel your order before it is shipped by contacting our support team. If your order is already shipped, you can still return it after receiving it, but shipping charges will be cut. If you refuse to take the parcel at delivery, two-way shipping charges will be deducted from your refund.

Shipping & Delivery:

We deliver all across Pakistan with trusted courier partners. Orders placed before 3 PM are usually shipped the same day. Delivery time depends on your city and courier service. Shipping charges are decided by third-party delivery companies and are non-refundable.

How to Return:

To start a return or exchange, contact us within 7 days of receiving your order through WhatsApp or email. Please share your order number, reason for return, and pictures or video if needed. Our team will guide you through the steps, and once we get the product back, we will send your refund or replacement quickly.

Customer Support:

📞 WhatsApp: +92-311-6733983
📧 Email: support@dhaliwalmart.com
🕐 Support Hours: Monday – Friday | 10 AM – 7 PM

At Dhaliwal Mart, we care about our customers. If you face any problem with your order, just contact our support team and we’ll solve it as soon as possible. Your satisfaction is our top priority.